Business Details
39 Years
experience
Trusted Calgary Carpet & Duct Cleaning Services
Big Ben Cleaning has been a trusted name in professional cleaning services since 1987. With over 35 years of experience, we specialize in carpet cleaning, duct cleaning, and comprehensive deep cleaning solutions tailored to residential and commercial properties. Our team utilizes advanced equipment and eco-friendly products to deliver exceptional results, removing deep-seated dirt, allergens, and odors while extending the life of your carpets, flooring, and HVAC systems. We prioritize customer satisfaction, offering personalized service and a 100% satisfaction guarantee. Our certified technicians undergo ongoing training to stay updated on industry trends and safety regulations, ensuring every job meets the highest standards of quality and professionalism.As a locally owned business, we take pride in serving Calgary and surrounding communities, including Airdrie, Cochrane, Chestermere, Banff, and Canmore. With thousands of satisfied clients and over 1,100 five-star reviews, our commitment to excellence has made us a leader in the cleaning industry. We believe in transparency, ethical practices, and treating every property with the utmost care and respect. From routine maintenance to emergency cleanings, Big Ben Cleaning is your reliable partner for creating healthier, cleaner indoor spaces.
Services
Carpet Cleaning
Commercial Carpet Cleaning
Dryer Vent Cleaning
Odor Elimination
Upholstery Cleaning
Tile & Grout Cleaning
Furnace & Duct Cleaning
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in residential and commercial cleaning.
- Our team uses state-of-the-art truck-mounted equipment for deep cleaning.
- We offer comprehensive solutions including carpets, ducts, and odor elimination.
- Our certified technicians undergo ongoing training for industry expertise.
- We guarantee customer satisfaction with a 100% satisfaction promise.
Associations and certifications
- IICRC
What people say
Spotless results
Professional technicians
On-time service
Visible improvements
Excellent communication
Services
Carpet Cleaning
Our professional carpet cleaning removes embedded dirt, allergens, and stains using truck-mounted equipment and eco-friendly solutions. We restore carpets to like-new condition while extending their lifespan. Services include pet stain treatment, odor removal, and warranty-compliant maintenance for residential and commercial properties.
Furnace & Duct Cleaning
We eliminate dust, allergens, and debris from HVAC systems to improve air quality and system efficiency. Our technicians clean furnaces, ductwork, and AC coils using industrial-grade tools. This reduces energy costs, prevents fire hazards, and supports healthier indoor environments for homes and businesses.
Dryer Vent Cleaning
Professional dryer vent cleaning removes lint buildup to prevent fire risks and restore appliance efficiency. We clean entire vent systems, including ducts and exterior components, using specialized brushes and vacuums. This service lowers energy bills, extends dryer lifespan, and improves indoor air quality.
Odor Elimination
Our biocide treatments neutralize stubborn odors from pets, smoke, and moisture at their source. Using environmentally safe solutions, we sanitize carpets, upholstery, and air ducts to eliminate bacteria and leave spaces fresh. This service is ideal for homes, rental properties, and commercial spaces.
Upholstery Cleaning
We deep-clean sofas, chairs, and other fabric furniture using gentle yet effective methods. Our technicians remove embedded dirt, stains, and allergens while preserving fabric integrity. This service revitalizes upholstery, improves indoor air quality, and extends the life of furniture in homes and offices.
People
Myles
Owner
With over 35 years in the cleaning industry, Myles leads Big Ben Cleaning's commitment to excellence. He personally oversees complex jobs and customer service, ensuring every client receives expert care and transparent communication.
Larry
Senior Technician
Larry has served Calgary clients for over 15 years, specializing in carpet and duct cleaning. His attention to detail and reliability have made him a trusted technician for residential and commercial customers.
Josh
Certified Technician
Josh brings technical expertise to furnace cleaning and HVAC system maintenance. Known for clear communication and problem-solving skills, he ensures clients understand their system's condition and care requirements.
Questions
How often should I have my carpets professionally cleaned?
For most Calgary homes, every 12-18 months. Homes with pets or allergies may need cleaning every 6-12 months. Commercial spaces require 3-6 monthly cleanings.
Do you use eco-friendly cleaning products?
Yes, we use non-toxic, biodegradable solutions safe for children, pets, and the environment while maintaining cleaning effectiveness.
Can you clean carpets with pet stains?
Yes, our technicians use specialized treatments for pet stains and odors, targeting bacteria at the source to prevent recurrence.
Do you offer after-hours service?
Yes, we provide flexible scheduling including evenings and weekends for commercial clients to minimize business disruption.
How long does carpet cleaning take?
Residential jobs take 1-2 hours depending on size. Drying time ranges from 6-12 hours. We use high-powered extraction to minimize moisture.
Are your technicians certified?
All technicians hold IICRC certification and receive ongoing training in cleaning methods, safety protocols, and customer service.
Reviews (6)
Angela Lutzko
Jan 13, 2022
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Great job!! Buying an older house I was a little worried on well things were maintained in the past. Furnace, dryer vent cleaned and sanitized, carpets cleaned. Very happy with the job that Anthony did!! Thanks so much!! Angela
LeeAnne Lewis
Jan 10, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Great experience. Attention to detail, thoroughly explained carpet cleaning process. Unfortunately due to extreme cold temperatures we were unable to have the more deep clean as we had to have the portable machine versus the truck machine (freezing issues). We are still very satisfied with Big Ben carpet cleaning services.
Service:Carpet cleaning
Great experience. Attention to detail, thoroughly explained carpet cleaning process. Unfortunately due to extreme cold temperatures we were unable to have the more deep clean as we had to have the portable machine versus the truck machine (freezing issues). We are still very satisfied with Big Ben carpet cleaning services.
Service:Carpet cleaning
Sandy Jaeger
Jan 10, 2022
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We experienced a dog/carpet disaster this weekend. Big Ben's staff members Josh and Zolton worked diligently to do everything they could to try and save our hall and stair carpets. We are very appreciative of their efforts and fitting our house emergency into their very busy week. Thank you so much for your hard work! These are the folks to call when life throws you a very big carpet surprise!
Mark Peters
Jan 04, 2022
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Very respinsive to hiring them to do final cleaning of carpets before new owners took possession of home we sold. Showed up on time and made good suggestions on services needed. Work was done throughly and kept us informed as to when they were finished. I am extremely satisfied with the work done and would highly recommend this company to anyone that is looking for a cleaning company!
Laura Martineau
Dec 27, 2021
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This is the second time we’ve used Big Ben. They were very professional at the time of booking and at the time of our service. The service technician was upfront with us regarding our cloth dining chairs, stating he likely wouldn’t be able to clean them to my satisfaction due to the type of material and advanced staining. He actually cleaned… one of the chairs, free of charge, so that I could see the poor result. Very high service standards and excellent workmanship describe this company completely. We will continue use Big Ben for future cleaning requirements because quite simply
Caitlin Arsenault
Dec 19, 2021
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Positive:Professionalism,Quality,Responsiveness
Could not have had a better experience! We have a lot of dogs, like A LOT of dogs, and after we had Big Ben Cleaning come in, our carpets look brand new! They were super responsive to my inquiry, kept me in the loop with arrival time, and were super professional from start to finish. Could not recommend them enough!
Could not have had a better experience! We have a lot of dogs, like A LOT of dogs, and after we had Big Ben Cleaning come in, our carpets look brand new! They were super responsive to my inquiry, kept me in the loop with arrival time, and were super professional from start to finish. Could not recommend them enough!