Business Details
33 Years
experience
Your Trusted Flooring Experts in Norval, ON
Carpet Palace has been a trusted leader in flooring solutions since 1993, dedicated to providing high-quality products and exceptional service. We specialize in sourcing value-driven flooring options from reputable industry suppliers, ensuring durability and aesthetic appeal for every project. Our team prioritizes precise installation following manufacturer guidelines, backed by comprehensive warranties for both products and workmanship. With over 30 years of experience serving Ontario, we combine expertise with personalized service to meet residential and commercial needs. Our commitment to customer satisfaction is evident through our extensive showroom, virtual design tools, and flexible Shop@Home options.We serve Georgetown, Brampton, Mississauga, Caledon, Guelph, Acton, Oakville, Burlington, and surrounding areas. Our testimonials highlight consistent praise for timely execution, professional crews, and competitive pricing. As a family-owned business, we maintain direct communication channels with owners George, Bill, and Steve for every project. Our service portfolio includes hardwood, laminate, carpet, vinyl, tile, and custom area rugs with expert installation. We guarantee satisfaction through transparent processes, no hidden fees, and post-installation follow-ups to ensure complete client confidence.
Services
Hardwood Flooring
Laminate Installation
Carpet Sales
Vinyl Plank
Tile Flooring
Area Rugs
Floor Installation
Stair Carpets
Commercial Flooring
Floor Refinishing
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of specialized flooring expertise across Ontario
- Our team implements supplier-certified installation methodologies
- We warranty all products and installation workmanship comprehensively
- Our selection includes hardwood, laminate, carpet, vinyl, and tile options
- We provide personalized service with direct owner involvement available
What people say
Professional installers
Competitive pricing
Timely completion
Expert advice
Excellent follow-up
Services
Hardwood Flooring
Premium hardwood flooring solutions combining natural beauty with durable construction. Our experts help select appropriate wood species and finishes for residential or commercial spaces. Professional installation ensures proper acclimation, precise cutting, and seamless pattern matching. We offer both solid and engineered options with warranties covering materials and workmanship.
Carpet Installation
Full-service carpet solutions from selection to professional installation. We provide stain-resistant, pet-friendly, and luxury options with expert guidance on pile types and padding choices. Our certified installers ensure precise fitting around stairs, doorways, and custom spaces while maintaining industry standards for safety and longevity.
Vinyl Plank Flooring
Waterproof vinyl plank flooring offering wood-like aesthetics with enhanced durability. Our collection includes commercial-grade options suitable for high-traffic areas. Professional installation utilizes click-lock systems or adhesive methods based on subfloor conditions. Backed by comprehensive manufacturer warranties and our workmanship guarantee for complete peace of mind.
Area Rugs
Over 1000 in-stock area rugs spanning modern, traditional, and shag styles. Our consultants assist with size selection and placement strategies for living rooms, hallways, or commercial spaces. We offer custom edging services and provide installation guidance for both residential and business clients seeking to enhance interior aesthetics.
Floor Refinishing
Professional floor sanding and refinishing services for existing hardwood surfaces. Our process removes scratches, stains, and wear while preserving wood integrity. We apply premium finishes that enhance natural grain patterns and provide long-lasting protection. Ideal for heritage homes or commercial spaces seeking renewed flooring appearance.
People
George
Owner
With 30+ years in the flooring industry, George specializes in product selection and client consultation. He oversees installation quality control and maintains direct communication with residential and commercial clients throughout project timelines.
Bill
Owner
Bill manages project estimations and coordinates installation teams across service areas. His expertise includes commercial flooring solutions and client relationship management for both new construction and renovation projects.
Steve
Owner
Steve focuses on supplier partnerships and inventory management. He provides technical guidance on product specifications and maintains quality assurance standards for all materials offered by Carpet Palace.
Questions
What types of flooring do you specialize in?
We offer hardwood, laminate, vinyl plank, carpet, tile, and area rugs with professional installation services.
Do you service areas outside Halton/Peel regions?
Yes, we now service areas beyond Halton/Peel if you can reach our Norval location.
What warranties do you provide?
We offer comprehensive warranties covering both product defects and installation workmanship.
Can I see products before purchasing?
Visit our Norval showroom or use our virtual tour to view flooring options in person.
How quickly can installations be scheduled?
We offer prompt scheduling with some projects starting within days of measurement visits.
Do you handle commercial flooring projects?
Yes, we service both residential and commercial clients across Ontario with tailored solutions.
Reviews (7)
Kyle Michaels
Oct 02, 2021
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Definitely worth the drive to Norval, which sounds like it should be quite the drive but its just a few minutes away from Mississauga or Brampton. George helped us and he was very patient and all questions with lots of info. Definitely recommend.
Rishi Lall
Jul 26, 2021
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The Carpet Palace has great selections of carpets as well as other flooring options. My wife and I were looking for a carpet for our living room and was told to check out The Carpet Palace by a friend. We were not disappointed, they had great selections as well as prices. We were greeted by George a staff member and he was very professional, pleasant , and offered great insight. Overall we were impressed with George's customer service. We found a carpet we liked and purchased it, best decision we made, great quality and top notch service! Chek em out if your looking for that unique Carpet or flooring
Donata Bertolin
Mar 16, 2021
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Great place, lovely area carpets...I just bought one. Bill was super helpful in trying to get it in my sports car...no luck lol...will for sure shop them again!
Theresa Kerr
Dec 23, 2020
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We just did a stair redo and I wanted a runner. I found what I liked on Pinterest and called the Carpet Palace. Less than 2 weeks later, my runner is installed and we love it! Bill showed me options via email and provided samples without me ever going into the store. Great customer service, great product, great results!
Terina Lemon
Nov 16, 2020
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I needed a runner for my stairs asap and Bill was so helpful and went above and beyond to help me out. The install team was fast and cleaned everything up after. Overall just a fantastic experience. Highly recommended the team there is great!
John Pawling
Jul 13, 2020
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Very, very pleased with our Family room/Hallway/Main stairway new carpet. Installers were very professional and took special care. Quality sales and installion is like a breath of fresh air (must be the country air in Norval ). We will definitely purchase more flooring solutions for our "palace" from The Carpet Palace. Well done!
V. Gray
Dec 17, 2019
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Having Carpet Palace install hardwood floors in my dining and living room was a great experience. They were patient and helpful through all my decision making. I borrowed many samples to bring home to see which looked best. Bill measured the rooms, set a date for installation and all proceeded as planned. The price stated was the price paid, no hidden expenses. Arturo and Constantine moved furniture, removed old carpet, nailed squeaky floors, laid the floors and even swept the driveway where they had been working. I will recommend Carpet Palace to all my friends.
